Password Help

I forgot my password. How do I reset it?
Go to to request a password reset email. Input your email address exactly as it appears on your survey invitation ...
Mon, 23 Apr, 2018 at 10:52 AM
I don't remember if I created a password.
That's okay - the password reset feature will work whether you've activated your account or not. Just go to
Tue, 11 Jun, 2019 at 10:32 AM
I never received a password reset email.
First, check your spam folder to make sure the email isn't there. Then, check the email address you put into the password reset form - it must match the...
Mon, 23 Apr, 2018 at 10:55 AM
"Contact your Administrator for assistance"
If you are seeing a message stating "Please contact your Administrator for assistance," you may have locked your account due to too many invalid p...
Tue, 11 Jun, 2019 at 10:52 AM